In today’s rapidly evolving work landscape, hybrid and remote working have become the new norm. Employees now seek the option to work from home, and companies that fail to offer integrated remote working solutions risk falling behind in the fiercely competitive recruitment market. To shed light on this shift and explore the benefits of hybrid working, I sat down with Rory McKeand, the CEO of Technology Services Group (TSG), a leading digital transformation partner. We discussed the challenges and opportunities that hybrid working presents, as well as how technology can foster positive work cultures.
Embracing the Hybrid Working Model
Hybrid working is no longer just an attractive option; it’s a necessity in today’s business world. Companies must adapt to this new way of working or risk being left behind. One of the most appealing aspects of hybrid working is the level of trust it establishes between employees and companies. When employees feel trusted to do their jobs regardless of their location, they are empowered to deliver better outcomes for businesses.
A recent survey by Prosper Insights & Analytics revealed that more than half of Gen-Z, Millennials, and Gen-X employees prefer to work for companies that allow remote work. This preference for hybrid working is on the rise, and embracing it has proved invaluable for TSG. By adopting a hybrid working model, TSG has not only attracted and retained top talent but has also seen employees return due to the increased opportunities provided by remote work. The introduction of new technologies to support hybrid working has further enhanced TSG’s work culture, resulting in top scores in employee satisfaction surveys and recognition as one of the best companies to work for in the UK.
The Power of Cloud Collaboration
Cloud systems have revolutionized the way teams collaborate and work together. With cloud technologies, information and communication are no longer restricted to physical locations. Field workers, for example, can now access crucial information swiftly and stay informed about company activities, thanks to the capabilities of cloud technology.
Collaboration becomes seamless when everything is stored in one centralized location accessible to the entire company. Take Microsoft Teams and SharePoint, for instance. These platforms allow multiple collaborators to work on a Word document simultaneously, regardless of their physical location. The Microsoft 365 suite empowers teams to collaborate effectively, eliminating the laborious processes and confusion often associated with traditional collaboration methods. Similarly, cloud-based CRM solutions like Dynamics 365 connect entire teams with a single solution, enhancing productivity and employee satisfaction.
Solving Business Challenges with Cloud Software
Cloud software has proven to be a game-changer for businesses facing common challenges. Previously, when issues arose, teams that relied on physical presence had to gather together to address them. This process was not only time-consuming but also costly for businesses. However, cloud-based technologies have transformed this scenario. Now, when a major cyber security issue arises, teams can immediately address it using cloud software, ensuring peace of mind and quick resolution. As automation and digital literacy continue to grow, the potential for cloud software to address various business concerns will only increase.
The Impact of Positive Work Cultures
Positive work cultures have a profound impact on business and worker productivity. Building a positive work culture, often referred to as “People & Culture” in today’s corporate landscape, is critical. Trust lies at the core of any business relationship. As employers, we trust our employees to perform their jobs, but it is equally important for them to trust us. Trust can be fostered through various means, such as providing a work environment that allows employees to work from anywhere, organizing social events to build internal relationships, and offering mental health support. When employees feel valued and supported, they are more likely to be engaged and productive. Remote work options that promote work-life balance also contribute to positive mindsets, reducing stress in both personal and professional lives.
Driving Positive Change with Cloud Solutions
As digital literacy becomes more widespread, cloud solutions are transforming not only processes and systems but also the average person’s mindset. In the future, digital dexterity and upskilling will be essential alongside job experience in the workforce. This shift will drive further changes within companies, encouraging the adoption of modern solutions. By fostering a culture of trust and providing employees with the tools to access data and work effectively from anywhere, cloud solutions play a pivotal role in improving workforce efficiency and productivity.
In conclusion, our conversation with Rory McKeand highlights the importance of embracing digital transformation to support integrated hybrid and remote working. With a growing preference for remote and flexible working options, employers must adapt to the changing landscape. By leveraging technology and fostering positive work cultures, companies can thrive in the new era of hybrid working.
Thank you, Rory, for sharing your time and valuable insights. The call to action is clear: Embrace digital transformation to meet the demands of the modern workforce.
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